Process the legal approval queue
Review pending Legal Service Desk decisions and open the source request with its governing approval context.
Last updated July 20, 2026 · 6 min read#Page purpose
Review pending Legal Service Desk decisions and open the source request with its governing approval context.
| Application route | Intended audience |
|---|---|
| /lex/approvals/requests | Authorized request approvers and legal managers |
#Before you start
- Sign in as authorized request approvers and legal managers and confirm WatheeqTech shows /lex/approvals/requests; hidden controls indicate that your account lacks the required permission.
- Know the organization scope, status and urgency of the work you need to find before applying filters or saved views.
- Collect the reason, authority and supporting evidence required for any governed decision or state transition.
#How to use this page
- 1Prioritize the work
Filter the queue by stage, service, priority, requester and age, then start with overdue or SLA-risk decisions.
- 2Process the right item
Open the request and inspect its details, attachments, approval task, authority and lifecycle evidence before deciding.
- 3Clear the queue safely
Approve, return or reject with required comments and confirm the task leaves the queue or advances to the next approver.
#Governance and expected result
- Operate only within the tenant, role and record visibility granted to you.
- Record the decision, reason and supporting evidence before completing a governed action.
- Use the page action for the transition rather than changing source data or maintaining a parallel offline status.
- Verify the resulting status, owner, timeline, version or audit event before leaving the page.
You used /lex/approvals/requests to review pending Legal Service Desk decisions and open the source request with its governing approval context. The result is visible in WatheeqTech and traceable to the acting user, tenant and source legal record.