Run consultations and investigations

#Deliver a legal consultation

1. 1
   Accept and classify

   Open the approved consultation, confirm legal topic, urgency, conflicts and responsible practice area.

2. 2
   Research

   Link regulations, clauses, precedents and relevant organizational policies.

3. 3
   Draft advice

   State the question, assumptions, analysis, options, risk and recommended action.

4. 4
   Review and deliver

   Complete the configured peer or supervisor review, deliver the response and archive the final advice.

#Conduct an investigation

1. 1
   Define scope

   Record allegations, authority, scope, stakeholders, confidentiality and target dates.

2. 2
   Plan evidence

   Identify custodians, interviews, documents, systems and preservation requirements.

3. 3
   Record activity

   Log interviews, evidence receipts, observations and investigative decisions chronologically.

4. 4
   Write findings

   Separate substantiated facts, unsubstantiated allegations, analysis and recommendations.

5. 5
   Obtain sign-off

   Route findings through the configured distinct-actor approval before closure.

#Confidentiality and evidence safety

• Restrict sensitive records to the investigation team and authorized reviewers
• Use legal holds when evidence must be preserved
• Do not overwrite interview notes or source documents; create a new version
• Record conflicts and recusals
• Keep external dependencies and delays visible in the timeline