Approvals & Delegation of Authority
Every legal request, contract and case moves through the right sign-offs, with policy-driven routing, delegation-of-authority controls and unbypassable four-eyes governance.
Legal approval & workflow engineLive
One approval and workflow engine drives every legal request, case, consultation, investigation and contract review through its required review and sign-off steps, so nothing is actioned without the right approvals.
Policy-driven, type-varying approval chainsConfigurable
Approval routing adapts to each request's type, department and value, with multi-tier chains, sequential or parallel steps and quorum rules.
Value / type / department approval policiesConfigurable
Administrators define approval policies matched by contract or request type, department and monetary value range, for precise control over who must approve what.
Policy versioning & immutable change auditConfigurable
Every change to an approval policy is captured as an immutable version snapshot with an append-only audit log of who changed what and when, so approval rules stay traceable and defensible.
Approval-policy conflict detectionConfigurable
Before a new policy goes live the system checks for overlapping or duplicate routing rules and flags scope conflicts, preventing contradictory approval paths.
Reusable approval-policy templatesConfigurable
Common approval patterns are saved as named templates and instantiated into new policies with optional overrides, so standard governance rolls out consistently across departments and entities.
Policy effective-dating & expiryConfigurable
Each approval policy carries a valid-from and valid-until window, and only in-window policies are used for routing, so governance changes can be scheduled and time-boxed automatically.
Approval-policy recommendation assistantConfigurable
For a given contract or request the system recommends the applicable approval policy from its type, department and value, helping staff pick the correct routing and reducing misrouted approvals.
Approval governance analyticsConfigurable
A management view shows approval-policy usage and coverage, including active versus archived policies and how scopes are distributed, giving leadership oversight of the governance framework.
Conditional approval form fieldsConfigurable
Approval steps can present extra data-capture fields only when relevant, such as a justification field that appears only on rejection, keeping approvers focused and capturing the right evidence for each decision.
Delegation of Authority with PKI evidenceConfigurable
High-value approvals can require cryptographic proof of delegated authority: the system validates an X.509 certificate chain and a signed authority document, and checks that the delegated spend limit covers the amount being approved.
Four-eyes control & Separation of DutiesLive
The engine enforces that the author of a contract or request cannot approve or reject their own work, with no administrator bypass, and blocks the decision if the author cannot be established, for genuine four-eyes governance.
Approval inbox & human-task decisionsLive
Approvers receive their pending decisions in a personal inbox and act with approve, request-changes or reject plus notes, and the workflow advances automatically to the next step.
Bulk approval decisionsLive
Approvers can clear several pending tasks in one action, applying the same decision and notes across multiple items to handle high approval volumes efficiently.
Contract review workflowsLive
Contract reviews start with a reviewer assignment and an SLA deadline, route automatically by the applicable approval policy, and are tracked through each reviewer decision to completion.
Execution clock starts on completenessLive
The turnaround clock for a request begins only when the assigned provider confirms it is complete, so teams are never measured against time lost to incomplete submissions.
Pre-start requirements checklistLive
Each service can require a checklist of mandatory attachments and data before work begins, and the clock does not start until every requirement is met.
Return incomplete requestsLive
Providers can formally return an incomplete request to the requester, and timing starts only once the outstanding requirements are supplied, protecting SLA fairness.
Re-evaluate & re-tier on material changeLive
When a request is substantially edited the system re-evaluates its service level and can treat it as a new request, so the SLA reflects the real scope of work.
Two-round review close & auto re-spawnLive
After two review rounds a request is closed and a fresh copy is raised automatically under a new SLA, preventing items from cycling indefinitely while preserving continuity.
Delivery confirmation handshakeLive
Once agreed outputs are delivered the requester is asked to confirm or dispute receipt, and their response is captured as part of the request record.
Auto-close on no responseLive
If a requester does not respond to a delivery confirmation within 24 hours the request closes automatically, keeping queues clean without manual chasing.
Working-calendar timing basisLive
All approval and execution timers count only approved official working days and hours, so SLAs and escalations are measured fairly against the real business calendar.
SLA-breach escalation ladderLive
When a request breaches its target, escalation fires automatically up a three-level ladder: section supervisor at +2 working days, department manager at +4 and unit manager at +6, each notified by email.
See this in your own environment
Every legal request, contract and case moves through the right sign-offs, with policy-driven routing, delegation-of-authority controls and unbypassable four-eyes governance.